Please read this policy carefully to understand how we collect, use and store your personal data.
Who are we?
Twelve Stones Animation is a limited company specialising in the production of 3D CGI animation for the entertainmant, architectural, commercial and visual effects industries.
How can you contact us?
Twelve Stones Animation Ltd.,
1 Hobbs Row,
Tel: 01598 710156.
By using this website, our social media pages (such as Facebook, Twitter, YouTube, Google+ and Instagram) etc., you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.
How do we collect your information?
We may collect information from e-mails you send us, letters posted via “snail mail”, through the contact page on this web site or, occasionally, over the telephone.
What information do we collect?
The information we collect from you directly or from third parties with whom we work, may include:
We keep correspondence on file, either on physical paper if a letter has been received from you, or on computer if the correspondence is via e-mail.
Do we process ‘sensitive’ personal information?
Under data protection law, certain categories of personal information are recognised as sensitive, including health information and information regarding race, religious beliefs, and political opinions (‘sensitive personal data’). IWe do not collect or process this information.
How do we use your information?
We may use your information in the following ways:
to correspond with you about a piece of work you have commissioned, send you proofs and work-in-progress materials where appropriate;
to deliver finished work;
to send invoices;
also to send occasional notifications and greetings such as Christmas cards.
How will we disclose the information we have collected to outside parties?
We may occasionally pass your information to a third party where work is to be delivered in a physical form. For example, if the finished work is to be run to large numbers of DVDs, we may pass on your address so that the preplicatrors can deliver to you directly. We would only do this if we have obtained your permission to do so.
How do we protect your personal information?
We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to this website or via e-mail, so any transmission is at the user’s own risk.
How long do we keep your personal information?
We will keep and delete your information according to our internal policies and will keep it no longer than reasonably necessary for the purposes for which we hold it, taking into account relevant legal and regulatory retention requirements (e.g. tax requirements).
How can you update the information we hold about you or change your marketing preferences?
To update your personal information or to change any marketing preferences you may have submitted, please send the revised information via e-mail or letter to the above address. Once we have successfully confirmed your identity, we will amend my records as soon as is practical.
What other data protection rights do you have?
Under UK data protection law, you have certain rights over personal information that we hold about you. These rights are summarised below. Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances.
You can assert your rights, raise a concern, or make a complaint about how we process your personal data by contacting us at the address given above. It will assist us, if you explain your request or concern and describe the personal information you are referring to as specifically as possible. In order to comply with your request, we may need further information or request that you provide proof of identity.
Your rights in relation to our processing of your personal information, include:
the right to object to the processing of your data - you have the right to object to our processing of your personal data in certain circumstances. If you object, please explain your objection and the reason for it. If you are objecting to the processing of your data for direct marketing purposes, you can tell us in any of the ways described in the section ‘How can you update the information we hold about you or change your marketing preferences?’ above and we will stop processing your data for those purposes as soon as reasonably possible.
the right to have inaccurate or incomplete personal information corrected or completed - if you believe our records of your personal information are inaccurate or incomplete, you have the right to ask us to correct or complete those records. You can do this as described in this section or in the section ‘How can you update the information we hold about you or change your marketing preferences?’ above.
the right to restrict processing – in certain circumstances, you have the right to ask us to stop making active use of the personal information that we retain in our records about you, if there is disagreement about its accuracy or legitimate usage.
right of erasure - in certain circumstances, you have the right to request that we delete your personal information from our records.
right of access - you can write to us to ask for confirmation of what information we hold relating to you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we will provide you with your personal information subject to any exceptions that apply.
the right to receive your personal information in a portable format – in limited circumstances, where we are processing information you provided to us because you gave us your consent or because it is necessary for the performance of a contract and the processing is carried out by automated means, you may ask us to provide it to you in a portable format.
If you are not happy with how we have handled your request or complaint, you can contact the Office of the Information Commissioner, which oversees the protection of personal data in the UK.
Alternatively, you may choose to contact the Information Commissioner directly about your complaint, regardless of whether you have raised it with us first.
Why are we allowed to process your personal information?
Our Privacy and Cookie Policies take into account several laws, including:
he Data Protection Act 2018;
the Privacy and Electronic Communications (EC Directive) Regulations 2003;
General Data Protection Regulation (EU) 2016/679;
Generally, our processing of your personal information as described in this policy is allowed by these laws based on one or more lawful grounds, including:
where you have provided your consent to our using your personal information in a certain way. For example, we only use your information to send you marketing communications by email or text with your consent.
where the processing is reasonably necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract. For example, we may rely on this basis where you request a quote for a piece of work.
where the processing is reasonably necessary to comply with a legal obligation to which we are subject. For example, we may rely on this basis where I am obliged to share your personal information with a regulator or HMRC.
where the processing is reasonably necessary for the purpose of a legitimate interest pursued by us or a third party and your privacy rights do not override the legitimate interest. Our “legitimate interests” include making arrangements with third parties such as printers or DVD replicators for delivery of work commissioned by you; submission of your details to debt collecting agencies in the event of non-payment of an invoice.
When we are relying on legitimate interests to process your personal information, we will consider any potential impact on you (positive or negative), your rights under data protection laws, and will not use your personal information for activities where the impact on you overrides the legitimate interests in the processing.
Other web sites
We cannot be held responsible for the privacy of data collected by websites not owned or managed by Twelve Stones Animation Ltd., including those linked through this website.
Emails are not always secure, and they may be intercepted or changed after they’ve been sent. We do not accept liability if this happens.
The information in emails is confidential, so if you have received one by mistake, please delete it without copying, using, or telling anyone about its contents.
Cookies and how we use them
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to target the content displayed to the user’s interests.
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit https://www.youtube.com/watch?v=TBR-xtJVq7E.
Yes we do.
Types of cookies
There are two broad types of cookies - ‘first party cookies’ and ‘third party cookies’:
first party cookies are cookies that are served directly by the website operator to your computer, and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site. On the whole, these are our cookies.
third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other web sites. Third party cookies are most commonly used for web site analytics or advertising purposes.
In addition, cookies may be either ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached. We use both session and persistent cookies.
Categories of cookies we use
1. Strictly necessary cookies: these cookies are essential for the user to move around the website and to use its features.
2. Performance cookies: these cookies collect information about how the user makes use of the site, e.g. which pages the user visits most. These cookies do not collect information that identifies the user.
What information do we collect using cookies?
We may collect some, or all, of the information available from cookies when you visit our website, depending on how you use it. We may monitor how people use our website so that we can improve it. We collect this information anonymously.
However, you can choose to use our website anonymously without giving us any information. Please see ‘Changing your cookie preferences’ below.
the areas of the website you visit;
the amount of time you spend on the site;
whether you are new to the site, or have visited it before;
the country, region, city and/or borough associated with your IP address or device;
how you came to our website – for example, through an email link or a search engine;
the type of device and browser you use;
how you use the website and the quality of your experience – for example we may track your bandwidth when viewing videos;
any error messages that you receive on the site.
Website statistics, analytics, testing and personalisation
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which (as discussed above) are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
You can always opt-out of Google Analytics cookies by Google’s opt-out tool.
Other third-party cookies
You may notice some other cookies that are not related to this website whilst visiting www.twelve-stones-animation.com. Some of the pages contain embedded content such as YouTube video, Twitter feed, Facebook likes or Google plus share, and you may receive cookies delivered from these websites. Twelve Stones Animation does not govern the publication of third-party cookies. To understand more about their cookies and privacy statements, please visit the relevant sites.
If you do not want cookies to be stored on your PC it is possible to disable this function without affecting your navigation around the site.
Changing your cookie preferences
The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below is some useful guidance about how to make these changes.
How to disable cookies
If you are using Microsoft Internet Explorer and you wish to block Julian Tewkesbury’s website cookies, you can do the following:
1. On your browser tools menu, select ‘Internet Options’
2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button
3. Type into the ‘Address of website’ field: www.juliantewkesbury.com
5. Click on the ‘Block’ button
6. Click on the OK button
For more information about blocking or deleting cookies using Microsoft Internet Explorer click here.
7. Other browsers:
- Firefox cookie management
- Chrome cookie management
- Safari cookie management
More detailed information on disabling cookies is here.